Authors:

Duong Thi Hien, Tran Duc Thanh

Abstract:

“Based on extended social exchange theory, the authors propose a framework to investigate the conflict of local residents with tourism businesses. The authors applied a random sampling method and approached 388 residents living in Pu Luong Nature Reserve, a renowned community based tourism destination in Thanh Hoa mountainous area, Vietnam. The findings show that resident’s conflict with tourism business is influenced by latent variables: community’s involvement, perceived benefit and perceived cost. This study is an additional contribution to the theoretical perspective of tourism conflict. In addition, some practical implications are made for local authorities to promote sustainable tourism. Keywords: Conflict, mountainous destination, resident, stakeholder relationship, tourism enterprise”

Keywords

Conflict, mountainous destination, resident, stakeholder relationship, tourism enterprise

Downloads:

Download data is not yet available.

References

  • Aas, C., Ladkin, A., & Fletcher, J. (2005). Stakeholder collaboration and heritage management. Annals of Tourism Research, 32(1), 28–48.
  • Andereck, K. L., Valentine, K. M., Knopf, R. C., & Vogt, C. A. (2005). Residents’ perceptions of community tourism impacts. Annals of Tourism Research, 32(4), 1056–1076. https://doi.org/10.1016/j.annals.2005.03.001
  • Apostolidis, C., & Brown, J. (2021). Sharing Is Caring? Conflict and Value Codestruction in the Case of Sharing Economy Accommodation. Journal of Hospitality and Tourism Research, 1–29. https://doi.org/10.1177/1096348020986853
  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.
  • Bearden, W. O., Hardesty, D. M., Rose, R. L., Bearden, W. O., Hardesty, D. M., & Rose, R. L. (2001). Consumer Self-Confidence : Refinements in Conceptualization and Measurement. Journal of Consumer Research, 28(1), 121–134.
  • Bearden, W. O., Netemeyer, R. G., & Teel, J. E. (1989). Measurement of consumer susceptibility to interpersonal influence. Journal of Consumer Research, 15(4), 473–481.
  • Bhalla, P., Coghlan, A., & Bhattacharya, P. (2016). Homestays’ contribution to community-based ecotourism in the Himalayan region of India. Tourism Recreation Research, 41(2), 213–228. https://doi.org/10.1080/02508281.2016.1178474
  • Butler, R. W. (1980). The Concept of A Tourist Area Cycle of Evolution: Implications for Management of Resources Change on a remote island over half a century View project. Canadian Geographer, 24(1), 5–12. https://www.researchgate.net/publication/228003384
  • Canavan, B. (2017). Tourism stakeholder exclusion and conflict in a small island. Leisure Studies, 36(3), 409–422. https://doi.org/10.1080/02614367.2016.1141975
  • Ceballos-Lascurain, H. (1996). Tourism, ecotourism, and protected areas: The state of nature-based tourism around the world and guidelines for its development. IUCN: International Union for Conservation of Nature.
  • Chen, C.-Y. (2018). Modeling resident attitudes toward the Chinese inbound tourist market. Journal of China Tourism Research, 14(2), 221–241.
  • Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295–336.
  • Choi, H. S. C., & Sirakaya, E. (2005). Measuring residents’ attitude toward sustainable tourism: Development of sustainable tourism attitude scale. Journal of Travel Research, 43(4), 380–394. https://doi.org/10.1177/0047287505274651
  • Churchill, G. A. J. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73.
  • Connor, C., & Gyan, P. N. (2020). Connecting landscape-scale ecological restoration and tourism: stakeholder perspectives in the great plains of North America. Journal of Sustainable Tourism, 0(0), 1–19. https://doi.org/10.1080/09669582.2020.1801698
  • Curcija, M., Breakey, N., & Driml, S. (2019). Development of a conflict management model as a tool for improved project outcomes in community based tourism. Tourism Management, 70, 341–354. https://doi.org/10.1016/j.tourman.2018.08.016
  • Daskalakis, S., & Mantas, J. (2008). Evaluating the impact of a service-oriented framework for healthcare interoperability. Studies in Health Technology and Informatics, 136, 285.
  • Ebrahimi, S., & Khalifah, Z. (2014). Community supporting attitude toward community-based tourism development; non-participants perspective. Asian Social Science, 10(17), 29–35. https://doi.org/10.5539/ass.v10n17p29
  • Engström, C., & Boluk, K. A. (2012). The Battlefield of The Mountain: Exploring the Conflict of Tourism Development on the Three Peaks in Idre, Sweden. Tourism Planning and Development, 9(4), 411–427. https://doi.org/10.1080/21568316.2012.726261
  • Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.
  • Fan, D. X. F., Liu, A., & Qiu, R. T. R. (2019). Revisiting the relationship between host attitudes and tourism development: A utility maximization approach. Tourism Economics, 25(2), 171–188. https://doi.org/10.1177/1354816618794088
  • Feng, X., & Li, Q. (2020). Poverty alleviation, community participation, and the issue of scale in ethnic tourism in China. Asian Anthropology, 19(4), 233–256. https://doi.org/10.1080/1683478X.2020.1778154
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
  • Gan, J.-E. (2020). Uncovering the Environmental and Social Conflicts Behind Residents’ Perception of CBT: A Case of Perak, Malaysia. Tourism Planning and Development, 17(6), 674–692. https://doi.org/10.1080/21568316.2020.1749121
  • Gascón, J. (2012). The limitations of community-based tourism as an instrument of development cooperation: the value of the Social Vocation of the Territory concept. Journal of Sustainable Tourism, 21(5), 716–731. https://doi.org/10.1080/09669582.2012.721786
  • Glasson, J., Godfrey, K., & Goodey, B. (1995). Towards visitor impact management: Visitor impacts, carrying capacity and management responses in Europe’s historic towns and cities. Avebury.
  • Goodwin, H., & Santilli, R. (2009). Community-Based Tourism: a success? ICRT Occasional Paper 11, 11, 1–37.
  • Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A structural modeling approach. Annals of Tourism Research, 29(1), 79–105.
  • Gursoy, D., & Rutherford, D. G. (2004). Host attitudes toward tourism. Annals OfTourism Research, 31(3), 495–516. https://doi.org/10.1016/j.annals.2003.08.008
  • Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (8th ed., Vol. 5, Issue 3). Prentice-Hall.
  • Hair, J F, Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). Multivariate data analysis (7th edn). Prentice-Hall.
  • Hair, Joe F, Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123.
  • Hair, Joseph F, Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1–2), 1–12.
  • Hardesty, D. M., & Bearden, W. O. (2004). The use of expert judges in scale development: Implications for improving face validity of measures of unobservable constructs. Journal of Business Research, 57(2), 98–107.
  • Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
  • Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing. Emerald Group Publishing Limited.
  • Hlengwa, D. C., & Mazibuko, S. K. (2018). Community leaders around Inanda Dam, Kwazulu Natal, and issues of community participation in tourism development initiatives. African Journal of Hospitality, Tourism and Leisure, 7(1). https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042477034&partnerID=40&md5=66e30fd092fa73bf98558dd3b398aee3
  • Hock, M., & Ringle, C. M. (2010). Local strategic networks in the software industry: an empirical analysis of the value continuum. International Journal of Knowledge Management Studies, 4(2), 132–151.
  • Homans, G. C. (1961). Social behavior in elementary forms. A primer of social psychological theories. Social Behavior, 488–531.
  • Jinsheng, Z., & Siriphon, A. (2019). Community-based Tourism Stakeholder Conflicts and the Co-creation Approach : Journal of Mekong Societies, 15(2), 37–54. https://doi.org/10.14456/jms.2019.9
  • Jones, S. (2005). Community-based ecotourism: The significance of social capital. Annals of Tourism Research, 32(2), 303–324.
  • Jurowski, C., & Gursoy, D. (2004). Distance effects on residents’ attitudes toward tourism. Annals of Tourism Research, 31(2), 296–312.
  • Kaltenborn, B. rn P., Andersen, O., Nellemann, C., Bjerke, T., & Thrane, C. (2008). Resident attitudes towards mountain second-home tourism development in Norway: The effects of environmental attitudes. Journal of Sustainable Tourism, 16(6), 664–680.
  • Kinseng, R. A., Nasdian, F. T., Fatchiya, A., Mahmud, A., & Stanford, R. J. (2018). Marine-tourism development on a small island in Indonesia: blessing or curse? Asia Pacific Journal of Tourism Research, 23(11), 1062–1072. https://doi.org/10.1080/10941665.2018.1515781
  • Ko, D., & Stewart, W. P. (2002). A structural equation model of residents ’ attitudes for tourism development. Tourism Management, 23, 521–530.
  • Kreiner, N. C., Shmueli, D. F., & Gal, M. Ben. (2015). Understanding con fl icts at religious-tourism sites : The Baha ’ i World. Tourism Management Perspectives, 16, 228–236. https://doi.org/10.1016/j.tmp.2015.04.001
  • Lee, T. H. (2013). Influence analysis of community resident support for sustainable tourism development. Tourism Management, 34, 37–46. https://doi.org/10.1016/j.tourman.2012.03.007
  • Lepp, A. (2007). Residents’ attitudes towards tourism in Bigodi village, Uganda. Tourism Management, 28(3), 876–885. https://doi.org/10.1016/j.tourman.2006.03.004
  • Liu, Q., Yang, Z., & Wang, F. (2017). Conservation Policy-Community Conflicts : A Case Study from Bogda Nature Reserve , China. 1–15. https://doi.org/10.3390/su9081291
  • Lo, Y. C., & Janta, P. (2020). Resident’s Perspective on Developing Community-Based Tourism – A Qualitative Study of Muen Ngoen Kong Community, Chiang Mai, Thailand. Frontiers in Psychology, 11(July), 1–14. https://doi.org/10.3389/fpsyg.2020.01493
  • Mannon, S. E., & Glass-Coffin, B. (2019). Will the real rural community please stand up? Staging rural community-based tourism in Costa Rica. Journal of Rural and Community Development, 14(4), 71–93.
  • McCool, S. F. (2009). Constructing partnerships for protected area tourism planning in an era of change and messiness. Journal of Sustainable Tourism, 17(2), 133–148. https://doi.org/10.1080/09669580802495733
  • Neuman, W. L. (2014). Social research methods: Qualitative and quantitative approaches (7th Ed). Pearson.
  • Nicholas, L. N., Thapa, B., & Ko, Y. J. (2009). Residents’ perspectives of a world heritage site: The Pitons Management Area, St. Lucia. Annals of Tourism Research, 36(3), 390–412. https://doi.org/https://doi.org/10.1016/j.annals.2009.03.005
  • Nugroho, P., & Numata, S. (2020). Resident support of community-based tourism development: Evidence from Gunung Ciremai National Park, Indonesia. Journal of Sustainable Tourism, 0(0), 1–16. https://doi.org/10.1080/09669582.2020.1755675
  • Nunkoo, R., Kam, K., & So, F. (2016). Residents ’ Support for Tourism : Testing Alternative Structural Models. https://doi.org/10.1177/0047287515592972
  • Presenza, A., Del Chiappa, G., & Sheehan, L. (2013). Residents’ engagement and local tourism governance in maturing beach destinations. Evidence from an Italian case study. Journal of Destination Marketing & Management, 2(1), 22–30.
  • Prior, D. D., & Marcos-Cuevas, J. (2016). Value co-destruction in interfirm relationships: The impact of actor engagement styles. Marketing Theory, 16(4), 533–552. https://doi.org/10.1177/1470593116649792
  • Prosser, R. (1994). Societal Change and the Growth in Alternative Tourism, Ecotourism: A Sustainable Option?(E. Cater & G. Lowman, eds.), John Wiley, Chichester.
  • Rasoolimanesh, S. M., Jaafar, M., Kock, N., & Ramayah, T. (2015). A revised framework of social exchange theory to investigate the factors influencing residents’ perceptions. Tourism Management Perspectives, 16, 335–345.
  • Rasoolimanesh, S. M., Ringle, C. M., Jaafar, M., & Ramayah, T. (2017). Urban vs . rural destinations : Residents ’ perceptions , community participation and support for tourism development. Tourism Management, 60, 147–158. https://doi.org/10.1016/j.tourman.2016.11.019
  • Rubin, J. Z. (1994). Models of Conflict Management. Journal of Social Issues, 50(1), 33–45. https://doi.org/10.1111/j.1540-4560.1994.tb02396.x
  • Sebele, L. S. (2010). Community-based tourism ventures, benefits and challenges: Khama Rhino Sanctuary Trust, Central District, Botswana. Tourism Management, 31(1), 136–146. https://doi.org/10.1016/j.tourman.2009.01.005
  • Sekhar, N. U. (2003). Local people’s attitudes towards conservation and wildlife tourism around Sariska Tiger Reserve, India. Journal of Environmental Management, 69(4), 339–347.
  • Sharpley, R. (2014). Host perceptions of tourism: A review of the research. Tourism Management, 42, 37–49. https://doi.org/10.1016/j.tourman.2013.10.007
  • Simmons, D. G. (1994). Community participation in tourism planning. Tourism Management, 15(2), 98–108.
  • Sirivongs, K., & Tsuchiya, T. (2012). Relationship between local residents’ perceptions, attitudes and participation towards national protected areas: A case study of Phou Khao Khouay National Protected Area, central Lao PDR. Forest Policy and Economics, 21, 92–100.
  • Sitikarn, B. (2008). Ecotourism SMTEs opportunities in Northern Thailand: A solution to community development and resource conservation. Tourism Recreation Research, 33(3), 303–311. https://doi.org/10.1080/02508281.2008.11081553
  • Tao, T. ., & Wall, G. (2009). Tourism as a sustainable livelihood strategy. Tourism Management, 30(1), 90–98.
  • Tesfaye, S. (2017). Challenges and opportunities for community based ecotourism development in Ethiopia. African Journal of Hospitality, Tourism and Leisure, 6(3). https://www.scopus.com/inward/record.uri?eid=2-s2.0-85029021077&partnerID=40&md5=76d0419d877215ba9e9c3e91ad2202ec
  • Thomas, K. W. (1976). Conflict and conflict management. In M. D. Dunnette (Ed.), Handbook of Indus- trial and Organizational Psychology (pp. 889–935). Rand McNally.
  • Timur, S., & Getz, D. (2008). A network perspective on managing stakeholders for sustainable urban tourism. International Journal of Contemporary Hospitality Management, 20(4), 445–461. https://doi.org/10.1108/09596110810873543
  • Wang, L. (2021). Causal analysis of conflict in tourism in rural China : The peasant perspective. Tourism Management Perspectives, 39(July), 100863. https://doi.org/10.1016/j.tmp.2021.100863
  • Wang, L., & Yotsumoto, Y. (2019). Conflict in tourism development in rural China. In Tourism Management (Vol. 70, pp. 188–200). https://doi.org/10.1016/j.tourman.2018.08.012
  • Wong, K. K.-K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24(1), 1–32.
  • Xu, K., Zhang, J., & Tian, F. (2017). Community leadership in rural tourism development: A tale of two ancient Chinese villages. Sustainability (Switzerland), 9(12). https://doi.org/10.3390/su9122344
  • Xue, L., & Kerstetter, D. (2018). Discourse and Power Relations in Community Tourism. Journal of Travel Research, 57(6), 757–768. https://doi.org/10.1177/0047287517714908
  • Yang, J., Ryan, C., & Zhang, L. (2013). Social conflict in communities impacted by tourism. Tourism Management, 35, 82–93. https://doi.org/10.1016/j.tourman.2012.06.002
  • Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12(3), 341–352.
  • Zhang, C., Fyall, A., & Zheng, Y. (2015). Heritage and tourism conflict within world heritage sites in China : a longitudinal study. Current Issues in Tourism, 18(2), 110–136. https://doi.org/10.1080/13683500.2014.912204

PDF:

https://jurnal.harianregional.com/eot/full-92113

Published

2022-09-30

How To Cite

HIEN, Duong Thi; THANH, Tran Duc. Resident Perception of Conflict with Tourism Enterprise: An Investigation at A Mountainous Destination in Vietnam.E-Journal of Tourism, [S.l.], p. 126-143, sep. 2022. ISSN 2407-392X. Available at: https://jurnal.harianregional.com/eot/id-92113. Date accessed: 08 Jul. 2024. doi:https://doi.org/10.24922/eot.v9i2.92113.

Citation Format

ABNT, APA, BibTeX, CBE, EndNote - EndNote format (Macintosh & Windows), MLA, ProCite - RIS format (Macintosh & Windows), RefWorks, Reference Manager - RIS format (Windows only), Turabian

Issue

Volume 9 Number 2 (September 2022)

Section

Articles

Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 International License