Authors:

Yasintha Herlina Dolu Soro, Richard Togaranta Ginting, Ni Putu Premierita Haryanti

Abstract:

“ABSTRACT Quantitative research with quantitative descriptive methods. Determination of the sample in this study using purposive sampling, where the determination of the sample is carried out using certain considerations as many as 99 respondents.Data collection techniques using observation, questionnaires, and literature study, data processing techniques in this study using the percentage formula. The instrument of data collection is primary data distributed to respondents. Data analysis techniques in this study are simple linear regression analysis, validity, reliability and hypothesis testing. Hypothesis of sig.t arithmetic <(? = 0.05), it can be concluded that the satisfaction of the user gives an influence, the more satisfied the user, the higher the level of utilization of reference services in the Office of Dinas Kearsipan dan Perpustakaans Provinsi Nusa Tenggara Timur. Keywords: Library Satisfaction, Reference Services.”

Keywords

Library Satisfaction, Reference Services.

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PDF:

https://jurnal.harianregional.com/d3perpus/full-60831

Published

2020-06-16

How To Cite

DOLU SORO, Yasintha Herlina; GINTING, Richard Togaranta; HARYANTI, Ni Putu Premierita. KEPUASAN PEMUSTAKA TERHADAP LAYANAN REFERENSI DI DINAS KEARSIPAN DAN PERPUSTAKAAN PROVINSI NUSA TENGGARA TIMUR.Jurnal Ilmiah Ilmu Perpustakaan dan Informasi, [S.l.], v. 1, n. 2, june 2020. ISSN 2827-9107. Available at: https://jurnal.harianregional.com/d3perpus/id-60831. Date accessed: 02 Jun. 2025.

Citation Format

ABNT, APA, BibTeX, CBE, EndNote - EndNote format (Macintosh & Windows), MLA, ProCite - RIS format (Macintosh & Windows), RefWorks, Reference Manager - RIS format (Windows only), Turabian

Issue

Vol 1 No 2 (2020)

Section

Articles

Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 International License