TANGGUNG JAWAB PELAKU USAHA TERHADAP KONSUMEN TERKAIT TRANSAKSI JUAL BELI ONLINE
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Authors:
Ketut Wiranata Adi Tatar, I Wayan Novy Purwanto
Abstract:
“Tujuan Penelitian ini bertujuan untuk mengetahui dan memahami bentuk tanggung jawab pihak pelaku usaha terhadap konsumen terkait transaksi jual beli online sesuai dengan perundang – undangan yang ada di negara Indonesia. Penelitian ini menggunakan metode penelitian hukum normative. Hasil penelitian ini adalah tanggung jawab pelaku usaha terhadap konsumen dalam kegiatan transaksi jual beli online terhadap produknya. Adapun perlindungan hukum terhadap konsumen saat terjadinya aktivitas jual beli online yaitu diatur dalam Undang – Undang No. 11 Tahun 2008 jo Undang- Undang No. 19 Tahun 2016 tentang Informasi dan Tranksasi Elektronik dan juga diperkuat dengan Undang – Undang No. 8 Tahun 1999 tentang Perlindungan Konsumen. Kata Kunci: Tanggung Jawab, Perlindungan Konsumen, Jual beli online This study aims to find out and understand the forms of responsibility of business actors towards consumers related to online buying and selling transactions in accordance with existing laws in Indonesia. This study uses normative legal research methods. The results of this study are the responsibilities of business actors towards consumers in online buying and selling transactions for their products. As for legal protection for consumers when online buying and selling activities occur, it is regulated in Law no. 11 of 2008 in conjunction with Law no. 19 of 2016 concerning Information and Electronic Transactions and also strengthened by Law no. 8 of 1999 concerning Consumer Protection. Key Words: Responsibility, Consumer Protection, Buying and selling online”
Keywords
Tanggung Jawab, Perlindungan Konsumen, Jual beli online This study aims to find out and understand the forms of responsibility of business actors towards consumers related to online buying and selling transactions in accordance with existing laws in Indonesia. This study uses normative legal research methods. The results of this study are the responsibilities of business actors towards consumers in online buying and selling transactions for their products. As for legal protection for consumers when online buying and selling activities occur, it is regulated in Law no. 11 of 2008 in conjunction with Law no. 19 of 2016 concerning Information and Electronic Transactions and also strengthened by Law no. 8 of 1999 concerning Consumer Protection. Key Words: Responsibility, Consumer Protection, Buying and selling online
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PDF:
https://jurnal.harianregional.com/kerthadesa/full-97167
Published
2023-01-26
How To Cite
ADI TATAR, Ketut Wiranata; PURWANTO, I Wayan Novy. TANGGUNG JAWAB PELAKU USAHA TERHADAP KONSUMEN TERKAIT TRANSAKSI JUAL BELI ONLINE.Kertha Desa, [S.l.], v. 11, n. 1, p. 1602-1610, jan. 2023. Available at: https://jurnal.harianregional.com/kerthadesa/id-97167. Date accessed: 08 Jul. 2024.
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Issue
Vol 11 No 1 (2023)
Section
Articles
Copyright
This work is licensed under a Creative Commons Attribution 4.0 International License
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