Authors:

Diana Martalia, I Nyoman Sudiarta, I GPB. Sasrawan Mananda

Abstract:

“The experience of domestic tourists during the pandemic can affect their satisfaction and intention to revisit Baluran National Park. This is because domestic tourists during the pandemic need destinations that are safe from Covid-19. The aims of this study were: (1) to determine the effect of the domestic tourist experience on satisfaction; (2) to determine the effect of satisfaction on the intention to revisit; (3) to determine the effect of domestic tourist’s experience on the intention to revisit; and (4) to determine the effect of the dosmestic tourist’s experience on the intention to revisit through satisfaction as a mediating variable. This research was conducted in Baluran National Park, East Java, from February to March 2022. The sample used was a random sample with 160 respondents, namely domestic tourists. The data were analyzed using a quantitative approach with the PLS-SEM method, strengthened by qualitative data from observations and interviews. The results showed that: (1) experience affects satisfaction; (2) satisfaction affects the intention to revisit; (3) experience has not affected the intention to revisit; and (4) experience influences the intention to revisit through satisfaction as a mediating variable. Keywords: experience, domestic tourists, satisfaction, intention to revisit, pandemic period, Baluran National Park.”

Keywords

experience, domestic tourists, satisfaction, intention to revisit, pandemic period, Baluran National Park.

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PDF:

https://jurnal.harianregional.com/jumpa/full-89648

Published

2022-07-25

How To Cite

MARTALIA, Diana; SUDIARTA, I Nyoman; MANANDA, I GPB. Sasrawan. Pengaruh Pengalaman Terhadap Kepuasan dan Niat Berkunjung Kembali Wisatawan Nusantara Pada Masa Pandemi di Taman Nasional Baluran.Jurnal Master Pariwisata (JUMPA), [S.l.], p. 123-146, july 2022. ISSN 2502-8022. Available at: https://jurnal.harianregional.com/jumpa/id-89648. Date accessed: 08 Jul. 2024. doi:https://doi.org/10.24843/JUMPA.2022.v09.i01.p06.

Citation Format

ABNT, APA, BibTeX, CBE, EndNote - EndNote format (Macintosh & Windows), MLA, ProCite - RIS format (Macintosh & Windows), RefWorks, Reference Manager - RIS format (Windows only), Turabian

Issue

Volume 09, Nomor 01, Juli 2022

Section

Articles

Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 International License