Authors:

A.A. Ngr. Bayu Suryanatha, I Gde Adnyana Sudibya, I Gede Riana

Abstract:

“This study aims to 1) analyze the influence of employee satisfaction on organizational commitment, 2) analyze the influence of employee satisfaction on organizational citizenship behavior (OCB), 3) analyze the effect of organizational commitment on organizational citizenship behavior (OCB) and 4) to analyze the role of mediation commitment the organizational influence employee satisfaction on OCB. The population in this study were all employees of The Breezes Bali Resort & Spa Seminyak. Data collected through observation, questionnaires and interviews. Data analysis technique used is PLS (Partial Least Square). Based on the results obtained in this study 1) Job satisfaction positive and significant effect on organizational commitment, 2) Job satisfaction positive and significant effect on organizational citizenship behavior (OCB), 3) Commitment organizational positive and significant effect on organizational citizenship behavior (OCB) and 4) organizational commitment mediates the influence of employee satisfaction on OCB.”

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PDF:

https://jurnal.harianregional.com/eeb/full-24129

Published

2016-12-02

How To Cite

SURYANATHA, A.A. Ngr. Bayu; SUDIBYA, I Gde Adnyana; RIANA, I Gede. PREDIKTOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI THE BREEZES BALI RESORT & SPA SEMINYAK.E-Jurnal Ekonomi dan Bisnis Universitas Udayana, [S.l.], dec. 2016. ISSN 2337-3067. Available at: https://ojs.unud.ac.id/index.php/EEB/article/view/24129. Date accessed: 28 Aug. 2025.

Citation Format

ABNT, APA, BibTeX, CBE, EndNote - EndNote format (Macintosh & Windows), MLA, ProCite - RIS format (Macintosh & Windows), RefWorks, Reference Manager - RIS format (Windows only), Turabian

Issue

VOLUME.05.NO.12.TAHUN 2016

Section

Articles

Creative Commons License This work is licensed under a Creative Commons Attribution 4.0 International License